Unlock the Superpower of Your Enterprise Voice Data

Boost key business outcomes by up to 30% with VoiceLens—groundbreaking AI-powered voice analytics customised specifically for your key metrics.

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VoiceLens is the only Voice Analytics product that allows you to
Build Your Own AI Voice Metrics

3 variants

VoiceLens OneView

Comprehensive single-view analytics dashboard for quick insights and overview of all metrics.

VoiceLens Live

Real-time analytics and monitoring for ongoing calls with instant feedback.

VoiceLens Post Call

Detailed post-call analysis with AI-powered insights and comprehensive reporting.

Voice Analytics that work for you

01

Customer Interaction Metrics

Evaluate for your specific set of metrics for customer interaction

02

Customer Profile Analysis

Evaluate for Product offered vs customer profile data points like Salary, Corporate, Age

03

Feature Compliance

Evaluate for documented product features vs features offered

04

Disposition Tracking

Evaluate for Disposition: Next action for customer as per the call vs Agent entry in CRM

05

Soft Skills Assessment

Evaluate for your set of Soft Skills: Empathy, Politeness, Listening to customer and more

06

Custom Metrics

Build and deploy any other custom metrics on the fly

Uses Generative AI for call summarization, identify reasons, sentiments, custom entities

01

Smart Call Summarization

Automatically generate concise, actionable call summaries

Call Summary Example
02

Sentiment Analysis

Track emotional context and customer satisfaction throughout calls

Sentiment Analysis Graph
03

Custom Entity Recognition

Identify and extract business-specific information and metrics

Entity Recognition Example
04

Compliance Monitoring

Ensure adherence to scripts and regulatory requirements

Compliance Dashboard

Choose Your Plan

Select the perfect plan for your needs. All plans include core VoiceLens features.

Starter

Perfect for individuals and small projects

$149/month
  • 1,000 minutes/month
  • 4 AI Metrics
  • Basic support
Popular

Business

Ideal for growing businesses

$749/month
  • 5,000 minutes/month
  • All AI Metrics
  • Priority support
  • Custom metrics training

Enterprise

For large-scale deployments

Custom pricing
  • Unlimited minutes
  • Custom AI Metrics
  • 24/7 dedicated support
  • SLA guarantee
  • On-premises deployment