Privacy Policy
Who we are
Our website address is: https://pragyaa.ai
(Voxot Solutions Pvt Ltd.)
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**Privacy Policy of pragyaa.ai (Voxot Solutions Pvt Ltd.) **
Last Updated: 2nd May 2023
At Pragyaa.ai, your privacy is our priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it when you use our Voice AI and Generative AI products.
**1. Information We Collect**
We may collect and process the following categories of personal information:
Data from our Enterprise Customers
Data imported from our enterprise customers could include below end user information
– Contact details such as name, email address, and phone number.
– Usage data such as how you interact with our services.
– Technical data such as IP address, browser type, and operating system.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
**2. Lawful Basis for Processing**
We process your personal information on the following legal bases:
– **Contractual Necessity**: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
– **Legitimate Interests**: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
– **Consent**: You have given your consent to the processing of your personal data for one or more specific purposes.
**3. How We Use Your Information**
We use the information we collect to:
– Provide and maintain our services.
– Improve, personalize, and expand our services.
– Understand and analyze how you use our services.
– Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service.
**4. Sharing and Disclosure**
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
**5. Security**
We implement a variety of security measures to maintain the safety of your personal information.
**6. Your Rights**
You have the right to access, rectify, or erase any personal data we have collected, and to object to or restrict processing, under certain conditions.
**7. Changes to This Privacy Policy**
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
**8. Contact Us**
If you have any questions about this Privacy Policy, you can contact us at:
Email: info@pragyaa.ai
Address: A403, Plot No. 12, Sector 5, Dwarka, New Delhi 110075, India.
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