Prime Healthcare VoiceLens 1 Innovative Use VoiceLens to discover key customer issues from voice data User Friendly User friendly visual analytics dashboards to uncover insights 2 Leaderboards Create Leaderboards with objective metrics for key resources 3 Close-The-Loop Use Close-The-Loop to resolve key customer issues and retain customers --> 4 Summary Data (Visits) Data Tables (as per Voice Calls) Data Table (as per HIS) Summary Data (Visits) Data Tables (as per Voice Calls) Data Table (as per HIS)