FinMech VoiceLens
1
Use VoiceLens to discover key customer issues from voice data
User friendly visual analytics dashboards to uncover insights
2
Create Leaderboards with objective metrics for key resources
3
Close-The-Loop for critical issues & retain customers
4
Summary
Critical Parameters
Disposition
Scoring Parameters 1-5
Scoring Parameters 6-10
Scoring Parameters 11-13
Reports
