RTA VoiceLens OneView
1
Innovative
Use VoiceLens to discover key customer issues from voice data
User Friendly
User friendly visual analytics dashboards to uncover insights
2
Leaderboards
Create Leaderboards with objective metrics for key resources
3
Close-The-Loop
Use Close-The-Loop to resolve key customer issues and retain customers -->
4
Summary
Call Reasons, Locations
